We loved dealing with Tom over our recent flat purchase. Throughout, Tom went above and beyond to help both up front and behind the scenes. He was prompt, straightforward, utterly professional, and delightful with it. We had an unexpected last minute legal issue, and Tom was closely in touch with our solicitor so that the purchase still went through on time. Throughout the whole process, he was easily available, and at key moments, stepped in exactly as was most helpful. Many, many thanks Tom.