In my experience, Tom offers something unique to the client, and indeed the industry. As he says, ‘it’s not hard’, but so many agents still get it so wrong. He manages his business and his client interactions with absolute honesty and integrity, as well as pro-actively managing the client’s expectations and concerns. Tom provides the knowledge, experience and service, that one should expect from an agent. In that sense, he’s almost unique, I expect.
Tom de Winton provides a vital role within the marketing, sale, acquisition and conveyancing process for residential property. The English system is far from perfect needing significant reform. It leads to too many false starts, delays, withdrawals and failures that lawyers and conventional sale agents are unable or reluctant to solve or manage towards a positive result. Tom understands this from his many years in the London agency market and offers a service that fills the vacuum between failure and success to which every deal is exposed. Whether the problems are legal, financial, environmental, related to building issues or due to unique domestic circumstances, Tom is there to address them and act as facilitator between parties. Too often, through the inflexible protocols evolved over many years, professionals engaged in the process cannot or do not talk to each other with the single purpose of solving a problem to mutual satisfaction. Tom is there from commissioning a sale or purchase to Completion and if necessary beyond, to see each deal done minimising its prospect of failure. For those that understand the many pitfalls in the stressful process of residential property transactions, Tom’s role is the vital oil in the varied working mechanisms – delivered with the calm demeanour of a born diplomat.
